“Jay engaged with us in a way that we didn’t feel other companies would have been able to or interested in. He got to know us as people, our motivations and passions, and the goals of not only rebranding but of our organization as a whole. He helped us to learn more about our organization and become closer as a board, especially the executive committee. Our founders have mentioned that the Board of Directors is more engaged now than ever in the history of Giving Back to Africa / Malembe Rise. Jay was patient with us as we cycled through many iterations of our new logo. He brought his impressive education and experience in a calm and peaceful way that made the entire engagement an absolute pleasure. I highly recommend Jay and Communication Loop for their top-notch work and dedication to excellence. Be sure to include him in your rebranding engagements in the future!”
— Brad L., Chairman, Malembe Rise
“Jay was an absolute delight to partner with! He pushed our executive and artistic teams to ask difficult questions and to really dive into the data when thinking about building out our mission, vision, and values. The push to not make decisions based upon assumptions will certainly assist us in driving the organization forward!”
— Dana T., Director of Development, A Red Orchid Theatre
“Over the course of three months, Jay helped turn my grassroots side hustle into a profitable and structured business. Through an engaging and collaborative process developed a mission-centric business model including a fully optimized web-based store, where my product sold out on the day of the launch. Jay was able to gently guide me through this process, while always keeping the 30,000 foot view in his sight. The return on investment has been immeasurable. In addition to increasing my profits, he also provided peace of mind and support during Covid-19 and the ensuing recession which forced me to reevaluate my original scope of work. Jay is an effective communicator and truly cares about the success of his clients. ”
— Angela T., CEO, The Adopted Life
“Working with Jay, I had the opportunity to transform my perspective on presentations. He gave me confidence in my abilities while providing concrete feedback and suggestions. It was an unexpectedly enjoyable experience, which is truly a testament to Jay’s coaching skills. I feel really grateful to have been connected to him for this experience.”
— Ashley H., United Way of Greater Lorain County, Marketing & Engagement Director
“Jay is a natural. Natural what? Storyteller. Analyst. Seeker of Knowledge. A polished communicator. Jay is an old soul with a young person’s passion for getting to the truth. He is tireless in his pursuit for the answer. He takes no prisoners on his way to the answers. I do hope we have the opportunity to work together again in the future”
“Jay was extremely helpful in providing strategic direction to our marketing rebrand initiative. He provided invaluable insight into how to better reach our community and engage with stakeholders through these channels. His extensive expertise and strategic lens provided us clear direction and actionable steps to get started.”
— Vittoria R., Family Continuity, Executive Assistant
“Jay helped us piece apart the challenges and strengths of our scale-up plan and think more critically about our long-term goals. ”
— Kate C., UC Berkeley
“We felt we needed a new mission, vision and tagline and gave Jay some ideas my team (all non-marketers) and I came up with. Jay had several examples and a methodology that began with our core values. During our work together, Jay allowed me to see some of his creative process which was incredibly helpful.”
— Angie B., Executive Director
“I am really grateful for the terrific grounded tips and thoughtful suggestions that Jay offered me on media pitching, earned media and communications strategy. Thank you so much Jay!”
— Rucha C., Human Rights Photojournalist/Filmmaker, Cultural Conservancy - Albany, CA
“It was wonderful to work with Jay on ideas and challenges for our upcoming virtual event. He made good suggestions, and gave me lots of food for thought as I navigate the next steps to take with this project. Jay is easy to talk to and truly knowledgeable and professional.”
